Privacy Policy

Last updated: 18. September 2026

General Information

The protection of your personal data is important to us.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit chefshield.at, purchase products from us, contact us, subscribe to our communications, or use our services.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable Austrian data protection law.

Data Controller

Oluwatimi MelechAdesanya
Einzelunternehmen
Lassallestraße 46
1020 Vienna
Austria

Email: pba@artistrybeing.at

Website: projectbyartisrybeing.com

For questions regarding the processing of your personal data, please contact us using the details above.

What Personal Data We Collect

Depending on how you interact with ChefShield™, we may process the following categories of personal data:

  • Name and contact details

  • Email address

  • Billing and delivery address

  • Telephone number

  • Order and transaction information

  • Product and service information

  • Information provided through contact or service forms

  • Information relating to personalised embroidery or custom orders

  • Communication and correspondence with us

  • Information submitted when requesting Repair & Renewal or other services

  • Technical information relating to your use of our website

  • IP address and browser/device information

  • Cookie and consent information

We only request information that is relevant to the respective purpose.

When You Visit Our Website

When you visit chefshield.at, certain technical information may be processed automatically.

This may include:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Device information

  • Referring website

  • Pages accessed

  • Technical information necessary to operate and secure the website

This information may be processed to:

  • operate and maintain the website;

  • ensure website security;

  • prevent misuse and attacks;

  • diagnose technical problems; and

  • improve the functionality and performance of the website.

The exact data collected depends on the technical services used to operate chefshield.at.

Orders and Purchases

When you purchase a ChefShield™ product, we process the information necessary to fulfil your order.

This may include:

  • name;

  • billing and delivery address;

  • email address;

  • telephone number;

  • products ordered;

  • order number;

  • payment and transaction information; and

  • delivery information.

We process this information primarily to fulfil the contract with you, process payments, arrange delivery, provide customer support and comply with applicable legal obligations.

Contact and Service Requests

If you contact us or submit a service request, we process the information you provide in order to respond to your enquiry.

This may include requests relating to:

  • Personalised Embroidery

  • Repair & Renewal

  • Custom Team Orders

  • Wholesale

  • General product enquiries

Depending on the enquiry, this may include your name, email address, company details, telephone number and information about your requirements.

The legal basis may be the performance of a contract or steps taken at your request before entering into a contract, our legitimate interests in responding to business enquiries, or your consent where applicable.

Newsletter and Exclusive Product Access

If you subscribe to ChefShield™ communications or request exclusive product access, we may process your email address and any information necessary to manage your subscription.

We use this information to send communications such as:

  • product release information;

  • early-access notifications;

  • product updates;

  • availability information;

  • development news; and

  • other ChefShield™ communications relevant to your subscription.

Where required, marketing communications are sent on the basis of your consent.

You can withdraw your consent at any time by using the unsubscribe option included in our emails or by contacting us.

Personalised Embroidery and Custom Orders

If you request Personalised Embroidery or a Custom Team Order, we process the information required to fulfil the requested personalisation.

This may include:

  • name;

  • professional title or role;

  • company information;

  • embroidery instructions;

  • custom colour requirements;

  • company logo files where applicable for Custom Team Orders; and

  • other information necessary to fulfil the order.

Customer-provided logos, artwork and other materials are used only for the purpose for which they are provided, unless otherwise agreed.

Payment Providers

Payments may be processed through third-party payment providers.

Depending on the payment methods available on chefshield.at, these may include:

[Apple pay, visa, paypal and stripe]

Payment providers may process information such as payment details, transaction information and technical information necessary to process the payment.

The respective provider's privacy policy may also apply.

Shipping and Delivery

To fulfil an order, relevant information may be shared with shipping and delivery providers.

This may include:

  • name;

  • delivery address;

  • email address;

  • telephone number; and

  • shipment/order information.

[austrian post service ]

Third-Party Service Providers

We may work with service providers that support the operation of chefshield.at and our business.

These may include providers for:

  • website hosting;

  • e-commerce functionality;

  • payment processing;

  • shipping;

  • email communications;

  • customer support;

  • website analytics;

  • security;

  • cookie consent management; and

  • other technical services.

Where such providers process personal data on our behalf, appropriate contractual and data protection requirements are applied where required.

The final Privacy Policy should contain the actual providers used by ChefShield™.

Website Analytics

If we use analytics technologies to understand how visitors use chefshield.at, these technologies will only be activated where legally required consent has been obtained.

Analytics may provide information such as:

  • pages visited;

  • interactions;

  • approximate location;

  • device and browser information;

  • session information; and

  • website usage patterns.

[google ANALYTICS & squarespace ANALYTICS]

Cookies

ChefShield™ uses cookies and similar technologies.

Some cookies are technically necessary for the website to function. Other cookies may be used for analytics, preferences, marketing or other purposes.

Where consent is required, non-essential cookies are only activated after you have provided consent.

For further information, please see our Cookie Policy.

Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

  • Art. 6(1)(a) GDPR — your consent;

  • Art. 6(1)(b) GDPR — processing necessary for the performance of a contract or to take steps at your request before entering into a contract;

  • Art. 6(1)(c) GDPR — compliance with a legal obligation;

  • Art. 6(1)(f) GDPR — our legitimate interests, provided these interests do not override your rights and freedoms.

The applicable legal basis depends on the specific processing activity.

How Long We Keep Your Data

We retain personal data only for as long as necessary for the relevant purpose or where we are legally required to retain it.

For example, order and accounting information may need to be retained for statutory periods.

Where processing is based on consent, we generally process the data until you withdraw your consent, unless another legal basis permits continued processing.

The exact retention period depends on the type of data and the purpose for which it was collected.

Data Transfers

Some of our service providers may process personal data outside Austria or the European Economic Area (EEA).

Where personal data is transferred to a third country, we will ensure that the transfer is carried out in accordance with applicable data protection law, including the use of an adequacy decision or appropriate safeguards where required.

Your Rights

Subject to the applicable legal requirements, you have the right to:

  • request access to your personal data;

  • request correction of inaccurate data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing;

  • request data portability;

  • withdraw consent where processing is based on consent; and

  • lodge a complaint with a data protection supervisory authority.

You can exercise your rights by contacting us at:

[contact@chefshield.at]

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission or storage system can guarantee absolute security.

External Links

chefshield.at may contain links to external websites or third-party services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information of third-party websites before providing personal data.

Changes to this Privacy Policy

We may update this Privacy Policy when our services, website or legal requirements change.

The current version will always be made available on chefshield.at.